FAQ's

"Thank you! It was easy to order and I received everything quickly and correctly!"
Bobby, IN

Home > FAQ's

Answers to most of our frequently asked questions are answered on this page. If you still have questions, please feel free to contact us.

A). What are my shipping options and what does it cost?

B). Which countries do you ship to?

C). Can I fax or mail in my order to you?

D). What methods of payment do you accept?

E). What is your return policy? How do I return something I purchased?

F). Does my information get sold?

G). Can I place my order by phone?

H). Can I purchase a new phone from you?

I). I cant find an item I am looking for, do you carry it?

J). Do your products come with a warranty?

K). What is the best way to care for my battery?

L). Is your site secure?

M). Do I pay sales tax?

Fulfillment:
We ship from our New York location. After placing your order, it is just a short time away from shipping as orders are usually shipped within 24 hours of being placed. We have an amazingly high fulfillment rate, however from time to time items are on backorder. We do try and note any products that are not in stock on that product page. If the item is on backorder, we will provide you with an approximate ship date and keep the item on backorder to ship immediately once the item becomes available. If you wish to cancel the item on backorder, you may do so.

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